Explore tips, tricks, and learn about integrations, new features, and more
Sending messages with SeekOut
How to connect your email account to SeekOutRead more »
SeekOut helps you engage with multiple prospects at once with messaging campaigns. To enable messaging campaigns, you must connect your email account to SeekOut.
Use different email addresses in your messaging campaignsRead more »
All SeekOut accounts include the ability for to send automated, multi-step email campaigns.
What happens if a message bounces?Read more »
If an email sent from your messaging campaign bounces, SeekOut will automatically send your email to the candidate's next available email address and continue the campaign with that email.
Messaging Campaigns: Tracking Candidate ResponseRead more »
SeekOut tracks candidate engagement for each messaging campaign. To see the status for each candidate, select a campaign from the Messaging page and click on the Candidates tab.
Messaging: Global Campaign SettingsRead more »
On the Messaging page, without selecting a campaign, click Settings to go to the Settings tab. On this page, you can manage your linked email addresses and other settings that apply to all of your messaging campaigns.
How can I contact a candidate that I find with SeekOut?Read more »
There are two ways to reach out to candidates you find on SeekOut: Messaging Campaigns, and ad-hoc emails.
How do I send a single email to a candidate?Read more »
SeekOut helps you identify candidates, find their contact information, and engage with multiple prospects at once with messaging campaigns. You can also send ad-hoc messages to individuals based on a messaging template you create.
Which candidate email does SeekOut use for messaging?Read more »
Email addresses are listed in order of relevancy. When a candidate with multiple email addresses is added to a messaging campaign, SeekOut will send emails to the first address listed on their profile.
Adding Candidates to Messaging CampaignsRead more »
Candidates you find in SeekOut must be added to a project before you can add them to a message campaign.
Messaging Campaigns: What are manual steps?Read more »
When you add a step to a Messaging Campaign, you can select from two types of steps: Automated and Manual.
Messaging Settings: When To Send PreferenceRead more »
The "When To Send Preference" can be found in the Messaging section by selecting a campaign and clicking the Settings tab. Changing your preference will only affect the campaign you've selected.
SeekOut Messaging CampaignsRead more »
Messaging Campaigns are used to reach out to the candidates you find on SeekOut. Candidates can be added to a campaign from an existing Project, or by uploading a list of candidates in a CSV file.
Contact information and credits
What do the letters next to email addresses and phone numbers mean?Read more »
Next to a candidate's email address or phone number there are letters that depict what kind of contact info we found.
Credit Pooling: Share credits for contacts, exports, and more across your teamRead more »
Credit Pooling allows users in your organization to share contact and export credits. This is useful when team members in your org have varying workloads throughout the year.
How contact info credits are countedRead more »
Contact information is broken into two categories: Email addresses and phone numbers. Each email contact info credit retrieves email addresses for one candidate. Each phone number contact info credit retrieves phone number information for one candidates.
How and when to request contact informationRead more »
Once you've identified good candidates and added them to a project, you might be wondering what's next. Your SeekOut plan includes credits for finding email addresses and phone numbers so you can connect with your candidates.
Frequently asked questions
Questions and answers we've heard a few times, and might be able to quickly help.
I've lost my password, how can I reset it?
How do credits work?
How do I create my own power filters?
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