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Candidate Engagement

Explore tips, tricks, and learn about integrations, new features, and more

Sending messages with SeekOut

  1. Candidate Outreach

    Candidate Outreach is a quick and easy way to start and manage email messaging campaigns from within your projects in SeekOut. Every project you create has an Outreach tab, where you can initiate campaigns for individuals, groups, or the entirety of your project.

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  2. How do I send a single email to a candidate?

    SeekOut helps you identify candidates, find their contact information, and engage with multiple prospects at once with Candidate Outreach. You can also send ad-hoc messages to individuals based on a messaging template you create.

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  3. SeekOut Messaging Campaigns

    Messaging Campaigns are used to reach out to the candidates you find on SeekOut. Candidates can be added to a campaign from an existing Project, or by uploading a list of candidates in a CSV file.

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  4. Use different email addresses in Candidate Outreach

    All SeekOut accounts include the ability for to send automated, multi-step email campaigns.

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  5. Messaging Campaigns: Tracking Candidate Response

    SeekOut tracks candidate engagement for each messaging campaign. To see the status for each candidate, select a campaign from the Messaging page and click on the Candidates tab.

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  6. Candidate Outreach - Settings

    The Candidate Outreach feature offers a settings menu where you can connect your email address to SeekOut and adjust various settings for your campaigns.

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  7. How to connect your email account to SeekOut

    SeekOut helps you engage with multiple prospects at once with messaging campaigns. To enable messaging campaigns, you must connect your email account to SeekOut.

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  8. Adding Candidates to Messaging Campaigns

    Candidates you find in SeekOut must be added to a project before you can add them to a message campaign.

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Contact information and credits

  1. What do the letters next to email addresses and phone numbers mean?

    Next to a candidate's email address or phone number there are letters that depict what kind of contact info we found. 

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  2. Credit Pooling: Share credits for contacts, exports, and more across your team

    Credit Pooling allows users in your organization to share contact and export credits. This is useful when team members in your org have varying workloads throughout the year.

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  3. Contact Information - Requesting Candidate Email Addresses and Phone Numbers

    Once you've identified good candidates and added them to a project, you might be wondering what's next. Your SeekOut plan includes credits for finding email addresses and phone numbers so you can connect with your candidates.

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  4. Contact Information Credits

    Contact information is split into two categories: Email addresses and phone numbers. Each email contact info credit retrieves email addresses for one candidate. Each phone number contact info credit retrieves phone number information for one candidates.

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Frequently asked questions

Questions and answers we've heard a few times, and might be able to quickly help.

No worries! You can reset your password by clicking Forgot your password? at the bottom of the Sign In page. We have a full article for more questions, here.

Each SeekOut plan includes credits for finding candidate contact info and credits for exporting candidate information. To learn more about contact info credits, we have a full article here; and to learn more about exporting candidate information, we have another article here.

A SeekOut administrator can save any public profile search can as a power filter. You can learn how to create and access those filters here.

Upcoming trainings

SeekOut 101: Smart Match & Fundamentals (Live)

Tuesday, June 18, 2024 at 4:00 PM UTC

SeekOut 101 offers users an opportunity to understand the basics of SeekOut- how to efficiently find unique talent. Sign up for a 101 session to learn the fundamentals to begin your journey with SeekOut.

SeekOut 201: Intro to Boolean, People Insights & Cloning (Live)

Thursday, June 20, 2024 at 5:00 PM UTC

The 201 training picks up right where we left off in our 101 training with an introduction to Boolean Search, SeekOut’s proprietary Field Search operators, People Insights, and Cloning profiles.

SeekOut Sourcing Jam (Live)

Friday, June 21, 2024 at 5:00 PM UTC

Have a tricky job requisition you're working on? Join this collaborative Sourcing Jam with SeekOut experts as well as peers on identifying talent for that requisition. Walk away with new approaches and an expanded talent pool for a req or just come to learn.