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Candidate Engagement

Sending messages with SeekOut

  1. Candidate Outreach

    Candidate Outreach is a quick and easy way to start and manage email messaging campaigns from within your projects in SeekOut. Every project you create has an Outreach tab, where you can initiate campaigns for individuals, groups, or the entirety of your project.

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  2. Use different email addresses in Candidate Outreach

    All SeekOut accounts include the ability for to send automated, multi-step email campaigns.

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  3. Adding Candidates to Messaging Campaigns

    Candidates you find in SeekOut must be added to a project before you can add them to a message campaign.

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  4. How to connect your email account to SeekOut

    SeekOut helps you engage with multiple prospects at once with messaging campaigns. To enable messaging campaigns, you must connect your email account to SeekOut.

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  5. Candidate Outreach - Settings

    The Candidate Outreach feature offers a settings menu where you can connect your email address to SeekOut and adjust various settings for your campaigns.

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  6. How do I send a single email to a candidate?

    SeekOut helps you identify candidates, find their contact information, and engage with multiple prospects at once with Candidate Outreach. You can also send ad-hoc messages to individuals based on a messaging template you create.

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  7. SeekOut Messaging Campaigns

    Messaging Campaigns are used to reach out to the candidates you find on SeekOut. Candidates can be added to a campaign from an existing Project, or by uploading a list of candidates in a CSV file.

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  8. Messaging Campaigns: Tracking Candidate Response

    SeekOut tracks candidate engagement for each messaging campaign. To see the status for each candidate, select a campaign from the Messaging page and click on the Candidates tab.

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Contact information and credits

  1. Contact Information - Requesting Candidate Email Addresses and Phone Numbers

    Once you've identified good candidates and added them to a project, you might be wondering what's next. Your SeekOut plan includes credits for finding email addresses and phone numbers so you can connect with your candidates.

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  2. Contact Information Credits

    Contact information is split into two categories: Email addresses and phone numbers. Each email contact info credit retrieves email addresses for one candidate. Each phone number contact info credit retrieves phone number information for one candidates.

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  3. What do the letters next to email addresses and phone numbers mean?

    Next to a candidate's email address or phone number there are letters that depict what kind of contact info we found. 

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  4. Credit Pooling: Share credits for contacts, exports, and more across your team

    Credit Pooling allows users in your organization to share contact and export credits. This is useful when team members in your org have varying workloads throughout the year.

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Frequently asked questions

Questions and answers we've heard a few times, and might be able to quickly help.

No worries! You can reset your password by clicking Forgot your password? at the bottom of the sign-in page. We have a full article for more questions, here.

Each SeekOut plan includes credits for finding candidate contact info and credits for exporting candidate information. To learn more about contact info credits, we have a full article here; and to learn more about exporting candidate information, we have another article here.

Upcoming trainings

SeekOut 101: Smart Match & Fundamentals (Live)

Tuesday, October 15, 2024 at 6:00 PM UTC

SeekOut 101 offers users an opportunity to understand the basics of SeekOut- how to efficiently find unique talent. Sign up for a 101 session to learn the fundamentals to begin your journey with SeekOut.

SeekOut 301: Advanced Boolean & Filtering Tips (On Demand)

Multiple Dates

301 is the icing on the cake- focusing on advanced boolean search techniques and refining a talent pool with SeekOut’s proprietary filters.

SeekOut 201: People Insights & Introduction to Boolean (On Demand)

Multiple Dates

The 201 training picks up right where we left off in our 101 training with an introduction to Boolean, SeekOut’s proprietary Field Search operators, People Insights, and Cloning profiles.