Candidate Engagement

SeekOut tracks candidate engagement for each messaging campaign. To see the status for each candidate, select a campaign from the Messaging page and click on the Candidates tab.

Candidates you find in SeekOut must be added to a project before you can add them to a message campaign.

SeekOut helps you engage with multiple prospects at once with messaging campaigns. To enable messaging campaigns, you must connect your email account to SeekOut.

If an email sent from your messaging campaign bounces, SeekOut will automatically send your email to the candidate's next available email address and continue the campaign with that email.

When you add a step to a Messaging Campaign, you can select from two types of steps: Automated and Manual.

SeekOut helps you identify candidates, find their contact information, and engage with multiple prospects at once with messaging campaigns. You can also send ad-hoc messages to individuals based on a messaging template you create.

There are two ways to reach out to candidates you find on SeekOut: Messaging Campaigns, and ad-hoc emails.

Messaging Campaigns are used to reach out to the candidates you find on SeekOut. Candidates can be added to a campaign from an existing Project, or by uploading a list of candidates in a CSV file.

Email addresses are listed in order of relevancy. When a candidate with multiple email addresses is added to a messaging campaign, SeekOut will send emails to the first address listed on their profile.

The "When To Send Preference" can be found in the Messaging section by selecting a campaign and clicking the Settings tab. Changing your preference will only affect the campaign you've selected.

All SeekOut accounts include the ability for to send automated, multi-step email campaigns.

On the Messaging page, without selecting a campaign, click Settings to go to the Settings tab. On this page, you can manage your linked email addresses and other settings that apply to all of your messaging campaigns.

Credit Pooling allows users in your organization to share contact and export credits. This is useful when team members in your org have varying workloads throughout the year.

You can keep track of how many credits you have in your dashboard.

No. If you request contact information for someone and we can't find a valid email address or phone number, the number of contact information credits you have remaining will not be decreased.

Once you've identified good candidates and added them to a project, you might be wondering what's next. Your SeekOut plan includes credits for finding email addresses and phone numbers so you can connect with your candidates.

Contact information is broken into two categories: Email addresses and phone numbers. Each email contact info credit retrieves email addresses for one candidate. Each phone number contact info credit retrieves phone number information for one candidates.

SeekOut is not a primary source of candidate contact info and we do not build a database of contact info about candidates.

Next to a candidate's email address or phone number there are icons that depict what kind of contact info we found.