How to connect your email account to SeekOut

SeekOut helps you engage with multiple prospects at once with messaging campaigns. To enable messaging campaigns, you must connect your email account to SeekOut.

This feature is available for users with Essential, Professional, or Enterprise licenses.

SeekOut helps you engage with multiple prospects at once with Candidate Outreach campaigns. To enable these campaigns, you must connect your email account to SeekOut.

Candidate Outreach is compatible with multiple email hosts, including Google, Microsoft Outlook 365, and more. 

Connect your Email to SeekOut

Before you Begin

You'll need to create a project and add at least one candidate to your project in order to access the Outreach tab.

1. Go to the Outreach tab in your Project

Login to SeekOut and select Projects from the nav menu on the left. Click on your project name, then go to the Outreach tab on the project page.

2. Open the options menu

Click the settings icon ⚙ at the top right of the tab to open your Outreach settings.

Click the settings icon near the top right of your Outreach tab to open Outreach settings.

In the Settings pop-up, click Connect account. Select I want to connect an account I own, type in your email address, then click Connect email.

Choose whether you want to connect an email account you own or if you want to request permission from a coworker to connect their email to your SeekOut messaging feature.

3. Login to your email & enable permissions

Next, specify which email host you have. If your email is not hosted by Gmail or Office 365, then select Other.

Select your email provider when you are linking your email to SeekOut for messaging.

You will be taken to your email account's login page. Login using your email address and password.

4. Enable Permissions

After logging in, your mail host may ask you to accept permissions. Make sure to accept all permissions asked by SeekOut, including the ability to view email message metadata labels and headers and the ability to send mail on your behalf.

The permissions screen will look different depending on your mail host. Below is an example of Google's permissions screen when linking your email to SeekOut.

Screenshot of getting Gmail permissions

5. Confirm your account is connected

When your account has been linked, you will be automatically returned to the Outreach tab. Click the settings icon ⚙ again and verify that your email is in the section 'Connected email accounts.'

After linking your email, verify you're connected to SeekOut by clicking the settings icon ⚙ and ensure your email is listed under Connected email accounts.

Linking another person's email

You can link other people's email to SeekOut, such as your hiring manager or another recruiter. From the Messaging > Settings tab, click Link an email account. Check the box next to Request Email Account Permission, and click Continue. 

The Request Permission pop-up will appear with a unique link. Click Copy Link to copy the link to your clipboard, and share this link with your coworker.

Note When you have multiple email addresses linked to SeekOut, you can choose which email to send from before starting a campaign.

  • If you already have a SeekOut account...

    • Open the link, then click Sign In at the bottom of the page and sign into your SeekOut account.

  • If you don't have a SeekOut account...

    • Open the link, create a free account by entering your name, email, and password, then click Done.

Once you're logged into SeekOut, click Grant Permission.

Type in your email and click Sign In, and you will be taken to your email account's login page. Login to your email account, and allow the permissions requested by SeekOut if you are prompted.

Technical Information

How does SeekOut Messaging link to my email?

See the article for your email host for information about what permissions are needed, how data is stored, and more.

Notable Restrictions

  • SeekOut Messaging does not support using alias emails to send messages. Make sure the email that you want to use is a real email address and not an alias.

  • Some government email servers are not compatible with SeekOut Messaging or Candidate Outreach. This includes Microsoft 365 Government Community Cloud High (GCC High).

More Information

We're happy to discuss security in greater detail with your IT / Infosec team. Email us at support@seekout.com with any questions.