How Can We Help You?

Explore tips, tricks, and learn about integrations, new features, and more

Getting Started

The SeekOut platform gives the complete picture of all talent the people you have and the people you want. Learn about and explore the dynamic and comprehensive data, powerful people search, and easy-to-use analytics.

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Training

Register for free, live, interactive training from SeekOut experts. Or view our On-Demand Training Videos for a selection of the best pre-recorded help and advice.

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Education and learning

Articles focused on education around the SeekOut Platform and product features

Troubleshooting and questions

Articles focused on troubleshooting and answering common questions

Account, payment, and plans

Articles focused on your account, payment options, and available plans

Frequently asked questions

Questions and answers we've heard a few times, and might be able to quickly help.

No worries! You can reset your password by clicking Forgot your password? at the bottom of the Sign In page. We have a full article for more questions, here.

Each SeekOut plan includes credits for finding candidate contact info and credits for exporting candidate information. To learn more about contact info credits, we have a full article here; and to learn more about exporting candidate information, we have another article here.

A SeekOut administrator can save any public profile search can as a power filter. You can learn how to create and access those filters here.

Upcoming trainings

Technical Sourcing in SeekOut's GitHub Talent Pool (Live)

Friday, June 14, 2024 at 4:30 PM UTC

Are you recruiting software engineers or developers? Come learn how you can leverage SeekOut's GitHub Talent Pool and unique filtering options to make technical hiring a breeze!

SeekOut 101: Smart Match & Fundamentals (Live)

Tuesday, June 18, 2024 at 4:00 PM UTC

SeekOut 101 offers users an opportunity to understand the basics of SeekOut- how to efficiently find unique talent. Sign up for a 101 session to learn the fundamentals to begin your journey with SeekOut.

SeekOut 201: Intro to Boolean, People Insights & Cloning (Live)

Thursday, June 20, 2024 at 5:00 PM UTC

The 201 training picks up right where we left off in our 101 training with an introduction to Boolean Search, SeekOut’s proprietary Field Search operators, People Insights, and Cloning profiles.