Troubleshooting and FAQs
Messaging Troubleshooting
Learn how to troubleshoot common issues with messaging.
Search Troubleshooting
Learn how to troubleshoot common issues with searching.
Frequently asked questions
Questions and answers we've heard a few times, and might be able to quickly help.
I've lost my password, how can I reset it?
No worries! You can reset your password by clicking Forgot your password? at the bottom of the sign-in page. We have a full article for more questions, here.
How do credits work?
Each SeekOut plan includes credits for finding candidate contact info and credits for exporting candidate information. To learn more about contact info credits, we have a full article here.
Upcoming trainings
Simplify Your Sourcing With SeekOut's Cross-Channel Search (Live)
Wednesday, January 22, 2025 at 5:00 PM UTC
Are you tired of sourcing from multiple talent pools using the same search? Come learn how with a single SeekOut cross-channel search, you can find and hire the best talent across public profiles, your ATS and company alumni. We all want less clicks across our tech stack to find the best talent!
Candidate Outreach In SeekOut Projects – Simplify Your Communication Workflow (Live)
Friday, January 24, 2025 at 6:00 PM UTC
Once you've found the perfect set of profiles by leveraging SeekOut search, what's next? That's where our newly launched Candidate Outreach comes in! Join us as we goes over how and why to leverage Candidate Outreach within SeekOut Projects to engage prospective talent.
SeekOut 301: Advanced Boolean & Filtering Tips (On Demand)
Multiple Dates
301 is the icing on the cake- focusing on advanced boolean search techniques and refining a talent pool with SeekOut’s proprietary filters.