Troubleshooting and FAQs
Messaging Troubleshooting
Learn how to troubleshoot common issues with messaging.
Search Troubleshooting
Learn how to troubleshoot common issues with searching.
Frequently asked questions
Questions and answers we've heard a few times, and might be able to quickly help.
I've lost my password, how can I reset it?
No worries! You can reset your password by clicking Forgot your password? at the bottom of the Sign In page. We have a full article for more questions, here.
How do credits work?
How do I create my own power filters?
A SeekOut administrator can save any public profile search can as a power filter. You can learn how to create and access those filters here.
Upcoming trainings
SeekOut 101: Smart Match & Fundamentals (Live)
Friday, December 15, 2023 at 5:00 PM UTC
SeekOut 101 offers users an opportunity to understand the basics of SeekOut- how to efficiently find unique talent. Sign up for a 101 session to learn everything you need to know to begin your journey with SeekOut.
SeekOut Open Sourcing Session (Live)
Monday, December 18, 2023 at 9:00 PM UTC
Have a tricky job requisition? Join this session to work with a SeekOut expert as well as peers on identifying talent for that requisition.
Sourcing in SeekOut's GitHub Talent Pool (Live)
Tuesday, December 19, 2023 at 8:00 PM UTC
Are you recruiting software engineers or developers? Come learn how you can leverage SeekOut's GitHub database and unique filtering options to make technical hiring a breeze!