Troubleshooting and FAQs
Messaging Troubleshooting
Learn how to troubleshoot common issues with messaging.
Search Troubleshooting
Learn how to troubleshoot common issues with searching.
Frequently asked questions
Questions and answers we've heard a few times, and might be able to quickly help.
I've lost my password, how can I reset it?
No worries! You can reset your password by clicking Forgot your password? at the bottom of the Sign In page. We have a full article for more questions, here.
How do credits work?
How do I create my own power filters?
A SeekOut administrator can save any public profile search can as a power filter. You can learn how to create and access those filters here.
Upcoming trainings
SeekOut 101: Smart Match & Fundamentals
Tuesday, June 6, 2023 at 3:00 PM UTC
SeekOut 101 offers users an opportunity to understand the basics of SeekOut- how to efficiently find unique talent. Sign up for a 101 session to learn everything you need to know to begin your journey with SeekOut
SeekOut 201: People Insights & Introduction to Boolean
Wednesday, June 7, 2023 at 4:00 PM UTC
The 201 training picks up right where we left off in our 101 training with an introduction to SeekOut’s proprietary Field Search operators, People Insights, and machine learning functionality.
Open Sourcing Session
Wednesday, June 7, 2023 at 11:30 PM UTC
Have a tricky job requisition? Join this session to work with a SeekOut expert on identifying talent for that requisition!