Account, payment, and plans
Your Account
Learn how to manage your account and get the most out of SeekOut.
Plans
Learn about our plans and how to upgrade, change, or cancel your plan.
Payment
Learn how to manage your payment methods and billing.
Privacy
Learn about our privacy policy and how we protect your data.
Frequently asked questions
Questions and answers we've heard a few times, and might be able to quickly help.
I've lost my password, how can I reset it?
No worries! You can reset your password by clicking Forgot your password? at the bottom of the sign-in page. We have a full article for more questions, here.
How do credits work?
Each SeekOut plan includes credits for finding candidate contact info and credits for exporting candidate information. To learn more about contact info credits, we have a full article here.
Upcoming trainings
SeekOut 301: Advanced Boolean & Filtering Tips (Live)
Tuesday, December 10, 2024 at 5:00 PM UTC
SeekOut 301 is the icing on the cake- focusing on Advanced Boolean Search techniques (Boosting, Proximity Search, Wildcards) and refining a talent pool with out-of-the-box SeekOut filters.
SeekOut Sourcing Jam (Live)
Wednesday, December 11, 2024 at 6:00 PM UTC
Have a tricky job requisition you're working on? Join this collaborative Sourcing Jam with SeekOut experts as well as peers on identifying talent for that requisition. Walk away with new approaches and an expanded talent pool for a req or just come to learn.
Unlock SeekOut’s Full Potential: Discover the Features That Set Us Apart (Live)
Thursday, December 19, 2024 at 6:00 PM UTC
Are you a longtime SeekOut user eager to see how we go beyond traditional sourcing tools? This webinar will delve into the advanced features that distinguish SeekOut in your sourcing tech stack. Get ready to learn how we’re different!