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Search troubleshooting

Having trouble finding what you're looking for? We've got you covered.
  1. Why can't I see more than 1000 results from my search?

    Almost all search engines – including SeekOut, Google, and LinkedIn – limit the number of results you can get to from a single search. Even if there are thousands of results from one of your searches, you can only get to the first 1000 by clicking next page repeatedly.

    Read more »
  2. What do I do if a candidate's profile is not up-to-date?

    Occasionally, you may see a discrepancy between a candidate's SeekOut profile and their public information on the internet. This often happens when the person has recently changed, privatized, or deleted their public profile information.

    Read more »
  3. I clicked to view a candidate's LinkedIn profile and the profile did not appear. What happened?

    Candidate profile on LinkedIn did not appear? Learn how to troubleshoot that in the article.

    Read more »

Frequently asked questions

Questions and answers we've heard a few times, and might be able to quickly help.

No worries! You can reset your password by clicking Forgot your password? at the bottom of the Sign In page. We have a full article for more questions, here.

Each SeekOut plan includes credits for finding candidate contact info and credits for exporting candidate information. To learn more about contact info credits, we have a full article here; and to learn more about exporting candidate information, we have another article here.

A SeekOut administrator can save any public profile search can as a power filter. You can learn how to create and access those filters here.

Upcoming trainings

Github Training

Thursday, September 28, 2023 at 4:30 PM UTC

Are you recruiting software engineers or developers? Come learn how you can leverage SeekOut's GitHub database and unique filtering options to make technical hiring a breeze!

SeekOut 301: Advanced Boolean & Filtering Tips

Multiple Dates

301 is the icing on the cake- focusing on advanced search techniques, organizing data, and refining a talent pool with SeekOut’s proprietary filters.

Open Sourcing Session

Multiple Dates

Have a tricky job requisition?  Join this session to work with a SeekOut expert on identifying talent for that requisition!