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Search troubleshooting

Having trouble finding what you're looking for? We've got you covered.
  1. I clicked to view a candidate's LinkedIn profile and the profile did not appear. What happened?

    Candidate profile on LinkedIn did not appear? Learn how to troubleshoot that in the article.

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  2. Why can't I see more than 1000 results from my search?

    Almost all search engines – including SeekOut, Google, and LinkedIn – limit the number of results you can get to from a single search. Even if there are thousands of results from one of your searches, you can only get to the first 1000 by clicking next page repeatedly.

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  3. What do I do if a candidate's profile is not up-to-date?

    Occasionally, you may see a discrepancy between a candidate's SeekOut profile and their public information on the internet. This often happens when the person has recently changed, privatized, or deleted their public profile information.

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Frequently asked questions

Questions and answers we've heard a few times, and might be able to quickly help.

Upcoming trainings

Focus your energy and efforts with Pipeline Insights

Tuesday, July 30, 2024 at 7:00 PM UTC

As a recruiter, do you start your day trying to understand where to put your energy and effort? SeekOut’s Pipeline Insights helps uncover the mystery of where to spend your time. Join this session and learn that you don't need to be a data expert to get answers to the questions you care about.

SeekOut 301: Advanced Boolean & Filtering Tips (On Demand)

Multiple Dates

301 is the icing on the cake- focusing on advanced boolean search techniques and refining a talent pool with SeekOut’s proprietary filters.

SeekOut 201: People Insights & Introduction to Boolean (On Demand)

Multiple Dates

The 201 training picks up right where we left off in our 101 training with an introduction to Boolean, SeekOut’s proprietary Field Search operators, People Insights, and Cloning profiles.