Search troubleshooting
Why can't I see more than 1000 results from my search?
Read more »Almost all search engines – including SeekOut, Google, and LinkedIn – limit the number of results you can get to from a single search. Even if there are thousands of results from one of your searches, you can only get to the first 1000 by clicking next page repeatedly.
What do I do if a candidate's profile is not up-to-date?
Read more »Occasionally, you may see a discrepancy between a candidate's SeekOut profile and their public information on the internet. This often happens when the person has recently changed, privatized, or deleted their public profile information.
I clicked to view a candidate's LinkedIn profile and the profile did not appear. What happened?
Read more »Candidate profile on LinkedIn did not appear? Learn how to troubleshoot that in the article.
Frequently asked questions
Questions and answers we've heard a few times, and might be able to quickly help.
I've lost my password, how can I reset it?
No worries! You can reset your password by clicking Forgot your password? at the bottom of the sign-in page. We have a full article for more questions, here.
How do credits work?
Each SeekOut plan includes credits for finding candidate contact info and credits for exporting candidate information. To learn more about contact info credits, we have a full article here.
Upcoming trainings
How To Be Data-Driven Recruiter With SeekOut's People Insights (Live)
Wednesday, November 27, 2024 at 5:00 PM UTC
Are you looking to stand out from your recruiting peers and leverage data for your intake meetings with Hiring Managers? Join us in learning about how People Insights can help!
SeekOut 301: Advanced Boolean & Filtering Tips (On Demand)
Multiple Dates
301 is the icing on the cake- focusing on advanced boolean search techniques and refining a talent pool with SeekOut’s proprietary filters.
SeekOut 201: People Insights & Introduction to Boolean (On Demand)
Multiple Dates
The 201 training picks up right where we left off in our 101 training with an introduction to Boolean, SeekOut’s proprietary Field Search operators, People Insights, and Cloning profiles.