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Search troubleshooting

Having trouble finding what you're looking for? We've got you covered.

  1. Why can't I see more than 1000 results from my search?

    Almost all search engines – including SeekOut, Google, and LinkedIn – limit the number of results you can get to from a single search. Even if there are thousands of results from one of your searches, you can only get to the first 1000 by clicking next page repeatedly.

    Read more »

  2. What do I do if a candidate's profile is not up-to-date?

    Occasionally, you may see a discrepancy between a candidate's SeekOut profile and their public information on the internet. This often happens when the person has recently changed, privatized, or deleted their public profile information.

    Read more »

  3. I clicked to view a candidate's LinkedIn profile and the profile did not appear. What happened?

    Candidate profile on LinkedIn did not appear? Learn how to troubleshoot that in the article.

    Read more »

Frequently asked questions

Questions and answers we've heard a few times, and might be able to quickly help.

No worries! You can reset your password by clicking Forgot your password? at the bottom of the sign-in page. We have a full article for more questions, here.

Each SeekOut plan includes credits for finding candidate contact info and credits for exporting candidate information. To learn more about contact info credits, we have a full article here; and to learn more about exporting candidate information, we have another article here.

Upcoming trainings

Technical Sourcing in SeekOut's GitHub Talent Pool (Live)

Friday, September 20, 2024 at 4:30 PM UTC

Are you recruiting software engineers or developers? Come learn how you can leverage SeekOut's GitHub Talent Pool and unique filtering options to make technical hiring a breeze!

SeekOut Sourcing Jam (Live)

Wednesday, September 25, 2024 at 6:00 PM UTC

Have a tricky job requisition you're working on? Join this collaborative Sourcing Jam with SeekOut experts as well as peers on identifying talent for that requisition. Walk away with new approaches and an expanded talent pool for a req or just come to learn.

SeekOut 301: Advanced Boolean & Filtering Tips (On Demand)

Multiple Dates

301 is the icing on the cake- focusing on advanced boolean search techniques and refining a talent pool with SeekOut’s proprietary filters.