Search troubleshooting
Why can't I see more than 1000 results from my search?
Read more »Almost all search engines – including SeekOut, Google, and LinkedIn – limit the number of results you can get to from a single search. Even if there are thousands of results from one of your searches, you can only get to the first 1000 by clicking next page repeatedly.
What do I do if a candidate's profile is not up-to-date?
Read more »Occasionally, you may see a discrepancy between a candidate's SeekOut profile and their public information on the internet. This often happens when the person has recently changed, privatized, or deleted their public profile information.
History: Search History and My Exports
Read more »Access your search history and previous exports by clicking your name at the bottom left of the dashboard and selecting History.
I clicked to view a candidate's LinkedIn profile and the profile did not appear. What happened?
Read more »Candidate profile on LinkedIn did not appear? Learn how to troubleshoot that in the article.
Frequently asked questions
Questions and answers we've heard a few times, and might be able to quickly help.
I've lost my password, how can I reset it?
No worries! You can reset your password by clicking Forgot your password? at the bottom of the Sign In page. We have a full article for more questions, here.
How do credits work?
How do I create my own power filters?
A SeekOut administrator can save any public profile search can as a power filter. You can learn how to create and access those filters here.
Upcoming trainings
SeekOut Training 101
Thursday, March 30, 2023 at 3:30 PM UTC
SeekOut 101 offers a full product walk-through, including our best tips and tricks. Learn everything you need to know to begin your journey with SeekOut.
SeekOut Training 101
Tuesday, April 4, 2023 at 3:30 PM UTC
SeekOut 101 offers a full product walk-through, including our best tips and tricks. Learn everything you need to know to begin your journey with SeekOut.
Advanced Boolean
Thursday, April 13, 2023 at 6:00 PM UTC
Please join SeekOut for intermediate and advanced Boolean search techniques. This webinar will include general Boolean practices for finding candidates, as well as advanced tips for optimal results using SeekOut’s talent platform.