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Search troubleshooting

Having trouble finding what you're looking for? We've got you covered.

  1. Why can't I see more than 1000 results from my search?

    Almost all search engines – including SeekOut, Google, and LinkedIn – limit the number of results you can get to from a single search. Even if there are thousands of results from one of your searches, you can only get to the first 1000 by clicking next page repeatedly.

    Read more »

  2. What do I do if a candidate's profile is not up-to-date?

    Occasionally, you may see a discrepancy between a candidate's SeekOut profile and their public information on the internet. This often happens when the person has recently changed, privatized, or deleted their public profile information.

    Read more »

  3. I clicked to view a candidate's LinkedIn profile and the profile did not appear. What happened?

    Candidate profile on LinkedIn did not appear? Learn how to troubleshoot that in the article.

    Read more »

Frequently asked questions

Questions and answers we've heard a few times, and might be able to quickly help.

No worries! You can reset your password by clicking Forgot your password? at the bottom of the sign-in page. We have a full article for more questions, here.

Each SeekOut plan includes credits for finding candidate contact info and credits for exporting candidate information. To learn more about contact info credits, we have a full article here.

Upcoming trainings

Simplify Your Sourcing With SeekOut's Cross-Channel Search (Live)

Monday, December 23, 2024 at 5:00 PM UTC

Are you tired of sourcing from multiple talent pools using the same search? Come learn how with a single SeekOut cross-channel search, you can find and hire the best talent across public profiles, your ATS and company alumni. We all want less clicks across our tech stack to find the best talent!

SeekOut 101: Smart Match & Fundamentals (Live)

Monday, December 30, 2024 at 6:00 PM UTC

SeekOut 101 offers users an opportunity to understand the basics of SeekOut- how to efficiently find unique talent. Sign up for a 101 session to learn the fundamentals to begin your journey with SeekOut.

SeekOut 301: Advanced Boolean & Filtering Tips (On Demand)

Multiple Dates

301 is the icing on the cake- focusing on advanced boolean search techniques and refining a talent pool with SeekOut’s proprietary filters.