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Search troubleshooting

Having trouble finding what you're looking for? We've got you covered.

  1. Why can't I see more than 1000 results from my search?

    Almost all search engines – including SeekOut, Google, and LinkedIn – limit the number of results you can get to from a single search. Even if there are thousands of results from one of your searches, you can only get to the first 1000 by clicking next page repeatedly.

    Read more »

  2. What do I do if a candidate's profile is not up-to-date?

    Occasionally, you may see a discrepancy between a candidate's SeekOut profile and their public information on the internet. This often happens when the person has recently changed, privatized, or deleted their public profile information.

    Read more »

  3. History: Search History and My Exports

    Access your search history and previous exports by clicking your name at the bottom left of the dashboard and selecting History.

    Read more »

  4. I clicked to view a candidate's LinkedIn profile and the profile did not appear. What happened?

    Candidate profile on LinkedIn did not appear? Learn how to troubleshoot that in the article.

    Read more »

Frequently asked questions

Questions and answers we've heard a few times, and might be able to quickly help.

No worries! You can reset your password by clicking Forgot your password? at the bottom of the Sign In page. We have a full article for more questions, here.

Each SeekOut plan includes credits for finding candidate contact info and credits for exporting candidate information. To learn more about contact info credits, we have a full article here; and to learn more about exporting candidate information, we have another article here.

A SeekOut administrator can save any public profile search can as a power filter. You can learn how to create and access those filters here.

Upcoming trainings

SeekOut Training 101

Thursday, March 30, 2023 at 3:30 PM UTC

SeekOut 101 offers a full product walk-through, including our best tips and tricks. Learn everything you need to know to begin your journey with SeekOut.

SeekOut Training 101

Tuesday, April 4, 2023 at 3:30 PM UTC

SeekOut 101 offers a full product walk-through, including our best tips and tricks. Learn everything you need to know to begin your journey with SeekOut.

Advanced Boolean

Thursday, April 13, 2023 at 6:00 PM UTC

Please join SeekOut for intermediate and advanced Boolean search techniques. This webinar will include general Boolean practices for finding candidates, as well as advanced tips for optimal results using SeekOut’s talent platform.