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Messaing troubleshooting

Having trouble sending messages? We've got you covered.

  1. How to Reauthenticate your Email

    There are some instances where it may become necessary to reauthenticate your email account with SeekOut in order to continue to use Messaging. This is a short and simple process that ‘reboots’ your connection to SeekOut.

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Frequently asked questions

Questions and answers we've heard a few times, and might be able to quickly help.

No worries! You can reset your password by clicking Forgot your password? at the bottom of the sign-in page. We have a full article for more questions, here.

Each SeekOut plan includes credits for finding candidate contact info and credits for exporting candidate information. To learn more about contact info credits, we have a full article here; and to learn more about exporting candidate information, we have another article here.

Upcoming trainings

SeekOut 101: Smart Match & Fundamentals (Live)

Tuesday, October 15, 2024 at 6:00 PM UTC

SeekOut 101 offers users an opportunity to understand the basics of SeekOut- how to efficiently find unique talent. Sign up for a 101 session to learn the fundamentals to begin your journey with SeekOut.

SeekOut 301: Advanced Boolean & Filtering Tips (On Demand)

Multiple Dates

301 is the icing on the cake- focusing on advanced boolean search techniques and refining a talent pool with SeekOut’s proprietary filters.

SeekOut 201: People Insights & Introduction to Boolean (On Demand)

Multiple Dates

The 201 training picks up right where we left off in our 101 training with an introduction to Boolean, SeekOut’s proprietary Field Search operators, People Insights, and Cloning profiles.