🤝 SAP SuccessFactors | Rediscovery

This article is for setting up a two-way integration between SeekOut and SAP SuccessFactors. To learn about the one-way export feature, see our article here.

Sort through candidate data from your ATS using SeekOut's powerful search engine and filters. Your SAP SuccessFactors data is mirrored within SeekOut every day, and SeekOut enriches your data with social links, work history, and education. SAP SuccessFactors Stage and Status filters are available in a collapsible search menu.

Setting up the SAP SuccessFactors Integration

Before You Begin

Note Please contact your Customer Success Manager or our support team so we can coordinate your integration setup.

You will need to create a new account in SuccessFactors with Candidate READ permissions.

You'll be entering the account username and password, as well as your service endpoint. The service endpoint should be in the following format:

https://{apiId}.successfactors.com/

Reach out to SuccessFactors support for assistance with getting your service endpoint.

Accessing Integrations

Click your name at the bottom left of the SeekOut dashboard, then select Integrations.

Note: Don't see the Integrations option in your menu? Contact your Customer Success Manager or support@seekout.com and ask to enable ATS integrations for your org.

On the Integrations page, click + Add a Connection to open the list of applicant tracking systems. If you've set up an integration with SeekOut before, your current integrations will be listed on this page. Click the plus sign + at the top of the page to open the ATS list.

Connecting to SAP SuccessFactors

On the Integrations page, click + Add a Connection. Locate SAP SuccessFactors from the list of integrations and click the Connect button.

Note: If you have set up an integration previously, click the + next to the list of integrations at the top of the page to open the Add a Connection pop-up.

On the Capabilities tab, check the box next to Rediscovery. Click Confirm Choices to continue to the next step.

Review the requirements on the Permissions tab and click I'm ready.

On the Credentials tab, enter your Service Endpoint, Username, and Password from SAP SuccessFactors.

Click Submit to save your credentials. SeekOut will automatically attempt to verify your connection. If you also have a SAP SuccessFactors Export integration enabled, you will be prompted to choose a job from the dropdown list. Select a job to send a test candidate to and click Verify. When successful, SAP SuccessFactors will appear at the top of your Integrations page with a green check mark. Navigate to your SAP SuccessFactors instance and ensure the test candidate is visible and tied to the job you selected.

Removing the Integration

On the Integrations page, click the arrow next to a connected integration to Edit or Remove the integration from your SeekOut account.

Data Import Process

After the integration is setup and passes validation, we will automatically start downloading, indexing, and matching your candidate and job data. Depending on the number of candidates and jobs, this can take several days.

Once the first full download is complete, the integration will periodically check your ATS and only download additional data when it detects a change. Depending on how many changes are detected, the update process can vary in length from a few minutes to several hours.

Connected / Start ATS Search 

Candidates have been indexed from SAP SuccessFactors into SeekOut. Candidates can be viewed in the Your ATS tab. The index of SAP SuccessFactors candidates is updated every four hours. 

Click Start ATS Search to go to the Your ATS tab. 

How to use Rediscovery

Click Your ATS on the Search page to display candidates from SAP SuccessFactors.

Your ATS has the same search functions that are available in the Public Profiles tab. Use keywords, Boolean, power filters, and diversity filters to refine your search. 

Unique features in Your ATS 

The Your ATS tab has two additional features:  

• A set of filters specific to your ATS (highlighted in purple below) 

• The candidate's status, job application, resume, and contact information from SuccessFactors (highlighted in orange below)

ATS Filters (purple) 

The following filter categories are viewable on the Your ATS tab: 

• Status 

• Job 

• Source 

• Recruiter 

  • Name of the recruiter assigned to the candidate in the ATS 

• Last Updated 

The exact filters available will depend on the data in your SAP SuccessFactors instance. For example, if your org does not have any candidates assigned to the Technical Phone Screen stage, then that filter will not be shown in SeekOut. 

Candidate ATS Status (orange) 

An overview of the candidate's status in SAP SuccessFactors. 

• Date updated 

• Recruiter 

• Job 

• Stage 

• Status 

• Email 

  • This is the candidate's email from your ATS, not from SeekOut

• Phone 

  • This is the candidate's phone number from your ATS, not from SeekOut

• Attachments

ATS Insights 

SeekOut aggregates candidate data from your ATS and displays interactive charts for diversity, location, current/previous company, job title, and much more. Hover your mouse over a row to see how many candidates share that data point, and click on a row or use filters to refine your results even further. 

Print & Export Insights 

Click Print to print the current page. Use your browser's printer settings to select how many pages of data you wish to print. 

Click Export to export the data on the current page to a spreadsheet. You can download it as an XLSX file or view it in Excel Online. 

Additional Notes

What Data does SeekOut Pull from SAP SuccessFactors?

SeekOut mirrors the following fields from your SuccessFactors instance for search:

• Application Fields:

  • Status

  • Job

  • Source

  • Recruiter

  • Last updated

• Candidate Fields:

  • candidateId

  • address

  • address2

  • candidateLocale

  • cellPhone

  • city

  • contactEmail

  • country

  • currentTitle

  • firstName

  • homePhone

  • lastModifiedDateTime

  • lastName

  • middleName

  • primaryEmail

  • publicIntranet

  • zip

  • education

  • insideWorkExperience

  • outsideWorkExperience

  • tags

  • resume

  • jobsApplied