🤝 SAP SuccessFactors | Export

SeekOut integrates with your SAP SuccessFactors account, allowing you to export candidate information from SeekOut and turn it into SAP SuccessFactors candidate profiles complete with contact information and work/education history.

SeekOut integrates with your SAP SuccessFactors account, allowing you to export candidate information from SeekOut and turn it into SAP SuccessFactors candidate profiles complete with contact information and work/education history. Candidate data can be sent to SAP SuccessFactors as prospects or attached to an existing job.

This article covers how to set up your integration, as well as how to export candidate info from SeekOut to SAP SuccessFactors.

Before You Begin

You will need to create a new account in SuccessFactors with the following security permissions: 

  • Manage Integration Tools

    • Allow Admin to Access OData API through Basic Authentication

  • Recruiting Permissions

    • OData API Candidate Export

    • OData API Job Requisition Export

    • OData API Candidate Create

    • OData API Candidate Update

    • OData API Job Requisition Create

You'll be entering the account username and password, as well as your service endpoint. The service endpoint should be in the following format:

https://{apiId}.successfactors.com/

Reach out to SuccessFactors support for assistance with creating an account with these permissions or getting your service endpoint.

Setting Up SAP SuccessFactors

Accessing Integrations

Click your name at the bottom left of the SeekOut dashboard, then select Integrations.

Click your name at the bottom left of the SeekOut dashboard and select Integrations to open the integrations page.

Note: Don't see the Integrations option in your menu? Contact your Customer Success Manager or support@seekout.com and ask to enable ATS integrations for your org.

On the Integrations page, click + Add a Connection to open the list of applicant tracking systems. If you've set up an integration with SeekOut before, your current integrations will be listed on this page. Click the plus sign + at the top of the page to open the ATS list.

If you already have an integration set up, you can add a new integration by clicking the plus sign at the top of the Integrations page.

Connecting to SAP SuccessFactors

On the Integrations page, locate SAP SuccessFactors from the list and click the Connect button.

On the Capabilities tab, check the box next to Export. Click Confirm Choices to continue to the next step.

On the Credentials tab, enter your Username, Password, and service endpoint from SAP SuccessFactors. Be sure to include the trailing slash / at the end of the service endpoint URL.

Enter your Service Endpoint, username, and password to set up your SuccessFactors integration.

Click Submit to save your credentials. SeekOut will automatically attempt to verify your connection. This will check integration permissions and send a test record to SuccessFactors. Choose either Export as Prospect or select a job from the jobs list and click Verify. When the ‘All Good’ message appears, click Finish and check your ATS to ensure the test candidate has been successfully added.

When successful, SAP SuccessFactors will appear at the top of your Integrations page with a green check mark.

Removing the Integration

On the Integrations page, click the arrow next to a connected integration to Edit or Remove the integration from your SeekOut account.

Exporting to SAP SuccessFactors

Recommended: Export from a project

To export all candidates in a project to SAP SuccessFactors, go to your SeekOut project, click the Export icon and choose Export All to SAP SuccessFactors.

Note Contact information such as email addresses and phone numbers will only appear in your export if you click Get Email for All and Get Phone for All before exporting.

Alternatively, you can export select candidates from SeekOut by clicking the box next to their profile, clicking Export and then selecting Export X to SAP SuccessFactors.

Clicking Export to SAP SuccessFactors will cause a pop-up window will appear.

You can select a job from the dropdown menu or export the candidates as prospects. If your ATS does not support candidate profiles without email addresses, check the box Generate dummy email addresses for candidates. Click the Export button to export candidates to SAP SuccessFactors. If successful, you will see a confirmation pop-up message that says "Export Complete."

Additional Notes

Duplicate Profiles

By default, SeekOut will not transmit profiles that have already been successfully exported to prevent duplicate records in your ATS. Candidates that have been exported will display a confirmation icon and the name of your ATS in their SeekOut profile.

Check the box Include previously exported candidate(s) if you're exporting the same candidates to your ATS again.

What do dummy emails look like?

When you check the box "Generate dummy email addresses" before exporting to your ATS, then SeekOut will create email addresses and send them along with each candidate who doesn't already have an email associated with their SeekOut profile.

When you check the box 'Generate dummy email addresses' before exporting candidates, then SeekOut will create fake email addresses for any candidates who don't already have an email associated with their profile.

The email addresses generated by SeekOut will look similar to these examples:

  • no-email--352233856@seekout.example.com

  • no-email--828794187@seekout.example.com

  • no-email-1047659244@seekout.example.com

What fields are sent from SeekOut to SuccessFactors?

Candidate

  • Address

  • Cell Phone

    • If no phone number is provided, a value of null will be sent

  • Contact Email

  • First Name

  • Last Name

  • Primary Email

  • Education

    • End Date

    • School

    • Start Date

  • Outside Work Experience

    • Employer

    • End Date

    • Start Date

    • Start Title

Forward Candidates

  • Candidate ID

  • Job Requisition ID

  • Status: Forwarded

Other Information

SeekOut integrates with many other HR systems. If you need help setting up an integration or need assistance troubleshooting, please contact support@seekout.com.