🤝 JobDiva | Rediscovery

This article is for setting up a two-way integration between SeekOut and JobDiva. To learn about the one-way export feature, see our article here.

Sort through candidate data from your ATS using SeekOut's powerful search engine and filters. Your JobDiva data is mirrored within SeekOut every day, and SeekOut enriches your data with social links, work history, and education. JobDiva Stage and Status filters are available in a collapsible search menu.

Before You Begin

Note Please contact your Customer Success Manager or our support team so we can coordinate your integration setup.

• You must create an API username and password in your JobDiva account.

• You need your JobDiva Client ID. Contact JobDiva support to find your client ID.

Save this information to a safe place; you'll need to enter it into SeekOut.

Optional Step: Importing Active vs Inactive Candidates

By default, JobDiva will only send candidates that it determines are "active" to SeekOut. If you want to send inactive candidates to SeekOut as well, take this additional step before setting up the integration.

1. As a JobDiva Super Admin, click the Settings ⚙ icon.

2. Select Process > Request Data Access.

3. Check the three boxes next to Data, Attachments (All Attachments), and Resumes (All Resumes).

4. Click Request Data Copy. These files are typically generated on weekends so you likely won't receive it immediately.

5. Once you have the file (it will be in a .csv format), send it to your Customer Success Manager or support@seekout.com when you reach out to us for help setting up the integration.

Setting up the JobDiva Integration

Accessing Integrations

Click your name at the bottom left of the SeekOut dashboard, then select Integrations.

Note: Don't see the Integrations option in your menu? Contact your Customer Success Manager or support@seekout.com and ask to enable ATS integrations for your org.

On the Integrations page, click + Add a Connection to open the list of applicant tracking systems. If you've set up an integration with SeekOut before, your current integrations will be listed on this page. Click the plus sign + at the top of the page to open the ATS list.

Connecting to JobDiva

On the Integrations page, click + Add a Connection. Locate JobDiva from the list of integrations and click the Connect button.

Note: If you have set up an integration previously, click the + next to the list of integrations at the top of the page to open the Add a Connection pop-up.

On the Capabilities tab, check the box next to Rediscovery. Click Confirm Choices to continue to the next step.

Review the requirements on the Permissions tab and click I'm ready.

On the Credentials tab, enter your API Username, Password, and Client ID.

Click Submit to save your credentials. SeekOut will automatically attempt to verify your connection. When successful, JobDiva will appear at the top of your Integrations page with a green check mark.

Removing the Integration

On the Integrations page, click the arrow next to a connected integration to Edit or Remove the integration from your SeekOut account.

Connection Stages 

Indexing... 

The ATS is connected and SeekOut is indexing candidates from JobDiva into SeekOut. This process takes up to four hours. Not all candidates will be visible in the Your ATS tab during the Indexing phase. 

Connected / Start ATS Search 

Candidates have been indexed from JobDiva into SeekOut. Candidates can be viewed in the Your ATS tab. The index of JobDiva candidates is updated every four hours. 

Click Start ATS Search to go to the Your ATS tab. 

How to use Rediscovery

Click Your ATS on the Search page to display candidates from JobDiva.

Your ATS has the same search functions that are available in the Public Profiles tab. Use keywords, Boolean, power filters, and diversity filters to refine your search. 

Unique features in Your ATS 

The Your ATS tab has two additional features:  

• A set of filters specific to your ATS (highlighted in purple below) 

• The candidate's status, job application, resume, and contact information from JobDiva (highlighted in orange below)

ATS Filters (purple) 

The following filter categories are viewable on the Your ATS tab: 

• Status 

• Job 

• Source 

• Recruiter 

  • Name of the recruiter assigned to the candidate in the ATS 

• Last Updated 

The exact filters available will depend on the data in your JobDiva instance. For example, if your org does not have any candidates assigned to the Technical Phone Screen stage, then that filter will not be shown in SeekOut. 

Candidate ATS Status (orange) 

An overview of the candidate's status in JobDiva. 

• Date updated

• Job 

• Stage 

• Status 

• Email 

  • This is the candidate's email from your ATS, not from SeekOut

• Phone 

  • This is the candidate's phone number from your ATS, not from SeekOut

• Attachments

ATS Insights 

SeekOut aggregates candidate data from your ATS and displays interactive charts for diversity, location, current/previous company, job title, and much more. Hover your mouse over a row to see how many candidates share that data point, and click on a row or use filters to refine your results even further. 

Print & Export Insights 

Click Print to print the current page. Use your browser's printer settings to select how many pages of data you wish to print. 

Click Export to export the data on the current page to a spreadsheet. You can download it as an XLSX file or view it in Excel Online.