🤝 iCIMS | Export

SeekOut integrates with iCIMS, allowing you to export candidate data from SeekOut and turn it into iCIMS candidate profiles complete with contact information and work/education history. Candidate data can be sent to iCIMS as prospects, or they can be attached to an existing job.

This article covers how to set up your integration, as well as how to export candidate info from SeekOut to iCIMS.

Setting up the iCIMS Integration

Before You Begin

iCIMS will assign a specialist to assist with creating your integration. Ask iCIMS for a username, password, and CustomerID. Save this information to a safe place; you'll be entering it into SeekOut.

Accessing Integrations

Click your name at the bottom left of the SeekOut dashboard, then select Integrations.

Don't see the Integrations option in your menu? Contact your Customer Success Manager or support@seekout.com and ask to enable ATS integrations for your org.

Connecting to iCIMS

On the Integrations page, click + Add a Connection. Locate iCIMS from the list of integrations and click the Connect button.

Note: If you have set up an integration previously, click the + next to the list of integrations at the top of the page to open the Add a Connection pop-up.

On the Capabilities tab, check the box next to Export. Click Confirm Choices to continue to the next step.

On the Credentials tab, enter your customer ID, username, and password provided from iCIMS.

In the Job URLs field, enter:

https://api.icims.com/customers/{customerId}/search/portals/{jobPortalId}?staleness=0

Replace {customerID} with the customer ID provided from iCIMS, and replace {jobPortalId} with your job portal ID.

If you have more than one job portal in iCIMS, enter the URL for each one separated by a comma.

https://api.icims.com/customers/{customerId}/search/portals/1?staleness=0,https://api.icims.com/customers/{customerId}/search/portals/2?staleness=0,https://api.icims.com/customers/{customerId}/search/portals/3?staleness=0

Click Submit to save your credentials, then click Next. SeekOut will automatically attempt to verify your connection when you first set it up by exporting a test candidate as a prospect or to a job in the populated jobs list. Choose either Export as Prospect or select a job from the jobs list and click Verify. When the ‘All Good’ message appears, click Finish and ensure the test candidate has been successfully added to your ATS.

When successful, iCIMS will appear at the top of your Integrations page with a green check mark.

Removing the Integration

On the Integrations page, click the arrow next to a connected integration to Edit or Remove the integration from your SeekOut account.

Exporting from SeekOut to iCIMS

Note: A candidate must have an email address in order to export their profile to iCIMS. Either use the Get Email buttons on a profile to obtain their contact info before exporting, or check the box Generate dummy email addresses for candidates in the confirmation pop-up before exporting.

Recommended: Export from a project

To export all candidates in a project to iCIMS, go to your SeekOut project, click Export and choose Export All to iCIMS.

Contact information such as email addresses and phone numbers will only appear in your export if you click Get Email for All and Get Phone for All before exporting.

Alternatively, you can export select candidates from SeekOut by clicking the box next to their profile, clicking Export and then selecting Export X to iCIMS. With both methods, clicking Export to iCIMS will cause a pop-up window will appear.

You can select a job from the dropdown menu or export the candidates as prospects. If you don't have email addresses for all candidates, check the box Generate dummy email addresses for candidates.  Click the Export button to export candidates to iCIMS. When successful, you will see a confirmation pop-up message that says "Export Complete."

Additional Notes

Duplicate Profiles

By default, SeekOut will not transmit profiles that have already been successfully exported. Candidates that have been exported will display a confirmation icon and the name of your ATS in their SeekOut profile.

Check the box Include previously exported candidate(s) if you're exporting the same candidates to your ATS again.

iCIMS checks for duplicate profiles based on the candidate's email address. If you export a candidate twice and they have the same email address both times:

• On the first export, iCIMS will create a new profile.

• On the second export, iCIMS will update the existing profile (except for work experience & education).

If a candidate is exported twice and they have a different email address each time (or if you checked the box "Generate dummy email addresses for candidates" when exporting):

• On the first export, iCIMS will create a new profile.

• On the second export, iCIMS will create a new, separate profile.

What fields are sent from SeekOut to iCIMS?

• First Name

• Last Name

• Email

• Phone

  • Phone Number

  • Phone Type

• Social Account URL (LinkedIn URL)

• Work Experience

  • Work Employer

  • Work Title

  • Work Start Date

  • Work End Date

• Education

  • School

  • Degree

• Add Workflow

  • Associated Profile (Candidate)

  • Base Profile (Job)

  • Source

    • “SeekOut”

  • Status

    • “Recruiter Submitted”

What do dummy emails look like?

When you check the box "Generate dummy email addresses" before exporting to your ATS, then SeekOut will create email addresses and send them along with each candidate who doesn't already have an email associated with their SeekOut profile.

The email addresses generated by SeekOut will look similar to these examples:

• no-email--352233856@seekout.example.com

• no-email--828794187@seekout.example.com

• no-email-1047659244@seekout.example.com

Other Information

SeekOut integrates with many other HR systems. If you need help setting up an integration or need assistance troubleshooting, please contact support@seekout.com.