Get more help with SeekOut

Have more questions not covered in the general overview? This article can help point you in the right direction across the rest of our help center, additional training, or get you in touch with our support team.

If you're stuck, or just need a helping hand, we're here to support you!

Search the Knowledge Base

With nearly 100 articles and dozens of step-by-step videos, this Knowledge Base might just contain the answers you've been seeking. Try the search box and you'll see live suggestions appear as you begin to type. 

Join a free Live Training Webinar

Our fantastic Customer Success Team run free, live training webinars at least twice per week. We offer a range of topics including the ever-popular SeekOut 101 which covers all the basics for new or returning users, as well as occasionally taking deep dives into topics such as Diversity Recruiting, Candidate Engagement, Analytics, and much more. 

Click here to view the calendar and register. 

Contact Support 

Dedicated help is only an email away. 

If you have any kind of query simply drop up a line on and we'll reply as soon as possible. You can count on a quick turn-around with 90% of questions being resolved same-business-day. 

Tip: If you have a dedicated Customer Success Manager you can email them directly for any kind of assistance.

If you're unsure it's OK to email support - we'll ensure your question gets routed to the right person.

Live Chat

If you have a quick question or need immediate help, our live chat is available to all users during US Business Hours. While logged into SeekOut, click the chat icon in the lower-right of your screen to start a new conversation.