🤝 Gem | Export

SeekOut integrates with Gem, allowing you to export candidate data from SeekOut and turn it into Gem candidate profiles complete with contact information and work/education history.

This article covers how to set up your integration, as well as how to export candidate info from SeekOut to Gem.

Setting up the Gem Integration

Before You Begin

You will need to create an API Key in Gem. If you do not have access to API Key Settings, contact your Gem support representative.

The person who sets up the Gem & SeekOut integration must use the same email address for their Gem account and their SeekOut account.

Creating your API Key

Login to your Gem dashboard and locate your API Key settings. Create a new API Key for SeekOut. Copy the key; you will be providing this key to SeekOut.

Connecting to Gem

On the Integrations page, click + Add a Connection. Locate Gem from the list of integrations and click the Connect button.

Note: If you have set up an integration previously, click the + next to the list of integrations at the top of the page to open the Add a Connection pop-up.

On the Capabilities tab, check the box next to Export. Click Confirm Choices to continue to the next step.

On the Credentials tab, enter the API Key from Gem. 

Click Submit to save your credentials, then click Next.

On the Verify tab, click Authenticate. This will take you to your Gem login page. After logging in, you'll be redirected back to SeekOut's integration page. Choose either Export as Prospect or select a job from the jobs list and click Verify. When the ‘All Good’ message appears, click Finish and ensure the test candidate has been successfully added to your ATS.

When successful, Gem will appear at the top of your Integrations page with a green check mark.

Removing the Integration

On the Integrations page, click the arrow next to a connected integration to Edit or Remove the integration from your SeekOut account.

Authentication

Gem uses OAuth and requires you to authenticate your connection before exporting for the first time.

Authenticate while on a Search page

While searching for candidates, click More at the top right of the candidate list. Click Authenticate with Gem and login to your Gem account. Authentication will automatically happen after you login.

Authenticate from within a Project

While in a SeekOut project and click Export at the top right of your candidates. Click Authenticate with Gem and login to your Gem account. Authentication will automatically happen after you login.

Exporting from SeekOut to Gem

To export all candidates in a project to Gem, go to your SeekOut project, click the Export icon and choose Export All to Gem.

Note Contact information such as email addresses and phone numbers will only appear in your export if you click Get Email for All and Get Phone for All before exporting.

Alternatively, you can export select candidates from SeekOut by clicking the box next to their profile, clicking Export and then selecting Export X to Gem . With both methods, clicking Export to Gem will cause a pop-up window will appear.

You can select a job from the dropdown menu or export the candidates as prospects. If your ATS does not support candidate profiles without email addresses, check the box Generate dummy email addresses for candidates. Click the Export button to export candidates to Gem. If successful, you will see a confirmation pop-up message that says "Export Complete."

Additional Notes

Duplicate Profiles

By default, SeekOut will not transmit profiles that have already been successfully exported. Candidates that have been exported will display a confirmation icon and the name of your ATS in their SeekOut profile.

Check the box Include previously exported candidate(s) if you're exporting the same candidates to your ATS again.

Note: Gem does support duplicate check functionality. If you export the same candidate twice, Gem will update the candidate's record.

What fields are sent from SeekOut to Gem?

• Candidate

  • Name

  • Location

  • Email(s)

  • LinkedIn URL

  • Created by User ID

  • Project ID(s)

  • Source

• Experience

  • Current Company

  • Current Title

  • Start/End Dates

• Education

  • School

  • Degree Name

  • Start/End Dates

What do dummy emails look like?

When you check the box "Generate dummy email addresses" before exporting to your ATS, then SeekOut will create email addresses and send them along with each candidate who doesn't already have an email associated with their SeekOut profile.

The email addresses generated by SeekOut will look similar to these examples:

• no-email--352233856@seekout.example.com

• no-email--828794187@seekout.example.com

• no-email-1047659244@seekout.example.com

Other Information

SeekOut integrates with many other HR systems. If you need help setting up an integration or need assistance troubleshooting, please contact support@seekout.com.